Writing software means dealing with bugs. That’s just how it goes; it’s the cost of doing business, so to speak. Experts are available, and they’ll check your code, but why let it come to that? Good bug tracking and managing will save everyone on your team a lot of headaches, so here are some tips.
Make it easy
Managing projects, resources, and releases is the first step to good bug tracking. Come to think of it, that can apply to a lot of things.
Back to the point, ensuring that your project development and releases have a logical structure to it makes it easier to deal with unexpected changes and/or interruptions, which, of course, include bugs. Spreadsheets and notes are good for a bug or two, but the lack of organization will quickly become an issue. Hence, the best course of action is to have a unified tool that monitors bugs.
The jokes have been made, trust us. When it comes to tracking bugs, one of the most important things to do is to make sure they’re properly catalogued, marked, and defined. This makes it easy to figure out what kind of bug it is, and what to do about it.
Of course, bugs are common, so having templates helps a great deal for simplifying and streamlining the process. A template needs to be useful, without having too many fields confusing anyone looking to report a bug.
Organize and secure
Having a clear organizational structure for bug reports is one of the best things to do to ensure that the team is efficient when dealing with bugs. When team members are brought in, they’ll check your code, and report bugs, and good organization and securing will speed up the process, making it easy to find pre-existing bugs and report groups.
Have a process for tracking bugs
Make sure that bugs are tracked properly; reports properly catalogued, with everyone know who’s in charge of what, and what processes they should stick to.
It’s important to have a clear outline of how bugs are assigned, prioritized, and scheduled, and the path that they take towards being fixed, as well as the people involved in the whole process.
Make sure everyone is on board
Having a process laid out or software prepped for dealing with bugs won’t be of much help if people on the team aren’t on the same page. Make sure that everyone knows the process, the steps, and the resources, so that bugs are logged and addressed in a consistent way across the organization by having everyone come together and discuss about it all.